FAQs

For your convenience, our most common customer questions are answered right here.

Not finding what you want? Reach out directly through our Contact Us page.

Q: What is your Return/Exchange Policy?

A: As part of our 100% guarantee, all returns are honored up to 30 days of the original purchase date, returned in new/unworn condition and accompanied by your original receipt. Shipping costs are not refunded and the customer is responsible for shipping the item back.

Include your original receipt/packing slip and write on it what you’d like in exchange. If any questions/issues arise, email us at: hello@4kdesign-tees.com

Please ship returned items to:

4KDesign-Tees
3 Snow road, PMB 471
Marshfield, MA 02050

*Returns/exchanges can take up to 5-10 business days to process and inventory cannot be guaranteed on exchanges.

Q: How long until I receive my order?

A: All of our shirts are custom orders and are usually shipped within 7-10 business days, Monday through Friday, from your purchase date.  From then it typically takes 3-5 business days, Monday through Friday, from the shipping date to reach your doorstep, depending on the shipping option you choose.

***Allow a bit more time for shipping during holidays and times of extreme weather conditions–this can all change delivery time estimates as it is up to USPS deadlines/mail services.

Q: What size should I order?

A:  Please see the size charts below. Women’s shirts are of a snugger/athletic fit. When in doubt, size up! Machine wash all of our tee shirts in cold water.

size_chart_infants size_chart_youth size_chart_womens size_chart_mens

Q: What are your tee shirt product specifications?

A:  Depending upon the style tee shirt that you are purchasing, the product specs are listed below:

Infant Onesies
Features:
100% combed ringspun cotton,
1×1 baby rib creeper with crew neck
Three-snap bottom closure
Flatlock seams
Double-needle ribbed binding on neck, armholes, shoulders and bottom
(White is sewn with 100% cotton thread)

Youth
Features:
100% preshrunk cotton
Colors below are not 100% cotton:
90% cotton/10% poly – Athletic Heather
Double needle stitched sleeves and bottom hem
One piece seamed 1×1″ ribbed collar
Double-needle coverstitched collar
High-density fabric for exceptional print clarity

Women’s Shirts
Features:
100% preshrunk cotton
Colors below are not 100% cotton:
90% cotton / 10% – Sport Grey
50% cotton / 50% poly – Dark Heather and all “Safety” colors
Narrow 5/8″ ribbed neck
Seamless collar
Taped neck and shoulders
Double needle stitching throughout
Cut with smaller sleeves and body for a narrower fit

Men’s Shirts
Features:
100% preshrunk cotton
Following colors are not 100% cotton:
50% cotton/50% poly – all “Heather” colors
Seamless rib collar
Taped shoulder to shoulder
Fully double needle stitched

Q: Who do I contact with a problem about my order?

A: Please email us at orders@4kdesign-tees.com

Q. I think you guys are great! Who do I contact for Media/Press/Retail Inquiries?

A: For any media, press or retail questions contact us at hello@4kdesign-tees.com

Q: Is there a promo code I can add to my order?

A: We offer sales and promo codes from time to time. Follow us on Facebook to stay up to date on promotions.

Q: What forms of payment do you accept?

A: We accept MasterCard, Visa, American Express, and Discover.